Here, you'll find all the details you need about refunds, replacements, and our guarantees. At Subtera.io, we are committed to ensuring your satisfaction and providing the best possible experience with our services.
Refunds are not issued for orders that have been successfully fulfilled.
Refunds will only be provided if:
If your subscription stops working before its annual expiration date, we will provide a replacement.
In cases where we are unable to provide a replacement for your subscription, you will be eligible for a full refund.
We strive for perfection, but sometimes technical issues occur. If your subscription isn’t functioning as expected, don’t worry! Contact our support team through our Discord Server or email us at support@Subtera.io.net, and we’ll assist you right away.
To request a replacement:
We’ll investigate and resolve the problem as soon as possible.
Our team typically resolves issues within a few hours. In some cases, it might take up to 24 hours, but rest assured, we prioritize customer concerns.
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